Check-In and Check-Out Times
Please note that our check-in and check-out times are 11:00 and 09:00 respectively. However, earlier check-ins and later check-outs are possible, subject to availability. Should there not be any availability, we will be more than pleased to store your luggage for you.
Cancellation Policy
Our cancellation policy is as follows:
Further to the above, for reservations with check-in dates after 1st August, 2020, you will be entitled to a free date change should you be unable to reach us due to:
(1) your flights being cancelled,
(2) you testing positive for COVID-19 prior to your departure to Seychelles or during your stay in Seychelles, or
(3) there being restrictions for leisure travel between your resident country and Seychelles.
Provided you provide proof of the above, you will be allowed to change your check-in date to a later one, not exceeding two years after your initial reservation check-in date. Otherwise, our usual cancellation policy still applies.
- Any cancellation received within 31 days prior to arrival will incur a charge of 50% of the booking value.
- Any cancellation received within 7 days prior to arrival will incur a charge of 100% of the booking value.
- Failure to arrive will be treated as a 'no-show' and no refund will be given.
- A processing fee of 5% of booking value shall be charged for all refunds.
- Amendments may be made free of charge (only until 7 days prior to arrival) subject to availability.
- Our website can be viewed in many languages (a feature powered by GoogleTranslate). However, the English version shall prevail in case of dispute.
Further to the above, for reservations with check-in dates after 1st August, 2020, you will be entitled to a free date change should you be unable to reach us due to:
(1) your flights being cancelled,
(2) you testing positive for COVID-19 prior to your departure to Seychelles or during your stay in Seychelles, or
(3) there being restrictions for leisure travel between your resident country and Seychelles.
Provided you provide proof of the above, you will be allowed to change your check-in date to a later one, not exceeding two years after your initial reservation check-in date. Otherwise, our usual cancellation policy still applies.